Quantcast
return Home

How news media brands are innovating in content creation and delivery

Media companies all over the world are dealing with disruption on an ongoing basis. From the challenges posed by startups through to navigating their way through new platforms, things are always changing.

Increasingly legacy media companies are at the forefront of news innovation. For some it may be a way of catching up after years of stagnation, while for others a new emphasis on technological development is reaping significant rewards.

DIS 2017 featured several speakers from established companies who have had to cope with difficult issues, yet have managed to come up with intriguing and highly effective solutions.

How Handelsblatt reinvigorated its brand

One of the key companies that spoke at DIS about its innovation journey was Handelsblatt, Germany’s leading financial newspaper. Frank Dopheide, managing director, Handelsblatt Group, Germany told the delegates that in the last 70 years there has been very little change at the paper.

Frank Dopheide ()

Above: Frank Dopheide

“Innovation is a weak point,” he admitted. “In the last 70 years the only major innovation was that we added colour.”

The lack of innovation was causing problems too “We have lost the magic place in people's lives. People used to read the paper in the first half hour at work. No one read the papers like that anymore,” he added.

Frank also admitted that the newspapers faced a significant problem in that 60% of its sales were to corporate customers, so they can't realistically gauge who is reading the paper. 

“We have lots of 44 years old males who have made lots of money, but not necessarily readers from other groups or demographics. So how do we attract people and bring them to the brand? Our only strategy until recently was to offer money, or a power tool.” 

Frank added that Handelsblatt’s new mission was to own a minute per day in the life of each consumer. We thought ‘how do we turn a media brand into a life long relationship?’

Frank explained that Handelsblatt sends an email from a publisher each day which has proved highly successful. The company has also developed tactics designed specifically to appeal to millennials with content written in an engaging style accompanied by attractive visuals.

He also said that business newspaper should not only connect words with images, but also people with people and this has spawned over 200 events. 

Frank finished by saying that “People trust you. You need to show who editor in chief is etc. We are keen on showing who the media are. Handelsblatt is now the most trusted media brand in Germany!”

NBC re-invents online video 

Offering a slightly different perspective from the other side of the Atlantic was Moritz Gimbel, VP product, NBC News Digital, USA.

Moritz began his presentation by explaining that NBC is a large network which  boasts the US’s most popular morning and evening shows. It also has a website with audience numbers that average 80 million monthly visitors.

Moritz Gimbel ()

Above: Moritz Gimbel

Moritz then said that there were five key decisions that the company has made recently which have had a profound impact on its output and ability to scale.

Moritz said that the hardest thing NBC has done in the last 12 months is to switch off autoplay on video - a tactic that is a staple in the US. “Inevitably the number of streams dropped,” said Moritz “but are now showing signs of climbing back due to the quality of the video content, the headlines and tagging and NBC is now doing 100 million streams per month.” Moritz said that although difficult the decision has been welcomed by the NBC team. 

A second decision was to ensure that if the user clicks the video to start the video then it has to start. Moritz said that now 80 per cent of videos start in one second or less. Previously the number of third party ads meant that it could be as long as 13 second before a video started.

Moritz also said that even though native mobile apps are perceived as being a thing of the past, NBC built a new app anyway. The most successful part of the app is called The Digest, which Moritz explained introduces a new user experience paradigm in that it rounds up the day's news in an easy to use digestible form.

NBC has also beefed up its notification options. In the run up to the election people could get notifications on a more granular level - such as information about a specific candidate or a certain geography. Notifications now includes rich media, video, GIFs, live screening etc . 

Finally Moritz said that NBC had launched a trio of new digital platforms aimed at millennials. “Mach is about the future - your life in the future, Better is self improvement and Think looks at difficult issues,” explained Moritz.

Moritz finished his presentation by talking about bots and voice innovation. He said that while he personally wasn't quite convinced of their merits in content creation just yet NBC were keeping an open mind about them.

Endless innovation

The third person to talk about news innovation at DIS 2017 was Jeremy Gilbert who is director of strategic initiatives, Washington Post, USA 

The paper was taken over three and a half years ago by Jeff Bezos who began by asking  the editorial team some difficult questions. ‘Was the paper pushing itself hard enough in terms of innovation? Were they going through a one way door? How easy would it be to undo a decision?’

Jeremy Gilbert ()

Above: Jeremy Gilbert

Over the three years the technological innovation has lead to an increase and depth of that audience and a dramatic increase in revenue. 

Jeremy explained “at the heart of it all is storytelling. And there’s no story more important than the 2016 election.” 

He showed a video that featured the election night coverage from The Washington Post which was more akin to that offered by a network TV channel than a newspaper. Jeremy added that it has been optimised for the web and social media and driven by interaction and conversations with the audience,

On the night of the election The Post also pushed automated stories. They ran data through AI systems which then wrote the content into dynamic templates and outputted traditional stories. Overall the AI based systems delivered more than than 500 stories on the night. “We could do more specific types of stories and present them in an interesting way,” said Jeremy.

Accompanying the results were targeted email newsletters. “You got results specific to your district.” 

As Jeremy explained “the audience is different now. It is much younger, coming via smartphones. 80-20 mobile to desktop. Surprisingly the switch has not led to decrease in engagement.”

The growth has enabled The Washington Post to invest heavily in the newsroom expanding the international team, doubling the size of video team, experimenting with audio.

“We are also thinking deeply about audio, the Amazon Echo and Podcasts. The opportunity to go from being a text based media company to one that releases its own audio is very important to us,” added Jeremy.

“We are most proud of both serious and compelling content and also the way that we push the boundaries of technological innovation in media too.”

More like this

John Wilpers showcases top trends included in new FIPP Innovation World Report

Quartz's Jay Lauf: Focus on human beings, not just technology

Voice is the next major disruption in computing - Amazon

Video strategies for a visual world - with AJ+ and AwesomenessTV

Media and marketing in a connected world

Lessons for developing multiple revenue stream models

How VCs invest: Lakestar and Carmel Ventures at DIS 2017

  • Innovating to survive: magazine media in Latin America and Spain On day two (21 March) of the Digital Innovators’ Summit (DIS) 2017, two speakers explored the successes their companies are having in Spanish-speaking markets, in Argentina, Spain and wider Spanish-speaking markets with 500 million Spanish around the world. 23rd Mar 2017 MagWorld
  • Creating immersive experiences for luxury brands John Peeters is the director of business development and co-owner of Holition, UK, a company specialising in providing creative technologically driven solutions for luxury good manufacturers. 23rd Mar 2017 MagWorld
  • Re-thinking content for engaging audiences in a connected world There was a time when journalists created copy, filed it and then forgot about it moving swiftly on to their next story. However the advent of the internet, and especially the rise of social media, has meant that publishers have had to look again at the workflow of their whole content team. 23rd Mar 2017 MagWorld
  • Winning with digital innovation, with Kommunal Rapport and City Magazine Despite being some of the smaller companies at the Digital Innovators’ Summit, representatives from Kommunal Rapport (Norway) and City Magazine (Finland) had some excellent insights to share on their stories of embracing digital and prioritising innovation - which larger organisations can certainly learn from. 22nd Mar 2017 MagWorld
  • Building the future of journalism: analyse, atomise, amplify, archive

    Content is a collection of data, an array of information and a bundle of details. As such content is flexible, it does not care on which platform it’s published or when it’s shared across social media and certainly content does not prefer one reader over the other.

    15th Mar 2017 Opinion
  • How to develop your chatbot strategy

    If you have Alexa, Amazon’s intelligent personal assistant, then you probably start your morning with a conversation with a chatbot. Because let’s admit it: chatbots are already everywhere. On the one hand, we love to hate them because they are, well, not human. On the other, we love to love them because they create an interactive and personalised experience. Brands have been quick to adopt this technology. Too many media companies lag behind experimenting in this field.

    16th Mar 2017 Insight News
  • Video strategies for a visual world - with AJ+ and AwesomenessTV Unsurprisingly, a hot topic for many of the speakers at this year’s Digital Innovators’ Summit is audience engagement via video. On day one of the conference, Alan Saura, audience development strategist at AJ+, focused his talk on how to maximise audience engagement using video and social media. Meanwhile, chief digital officer at AwesomenessTV, Kelly Day, explained how the company harnesses the unique attributes of Generation-Z (those aged between two and 21 at present) to create content that really speaks to this young but powerful audience. 20th Mar 2017 MagWorld
  • John Wilpers showcases top trends included in new FIPP Innovation World Report Messaging apps and chatbots are two of the main developments media should be paying a lot more attention to than is already the case, John Wilpers, Innovation Media Consulting senior US director and author of FIPP’s annual Innovation World Report, said at Digital Innovators’ Summit in Berlin today as he shared top media innovations from around the world. 20th Mar 2017 MagWorld
  • How this magazine uses events and video to augment its content strategy We’ve long known that intelligent video content creates high levels of engagement. It is effective, powerful, and one of the fastest-growing methods of delivering content for magazine media publishers 14th Mar 2017 MagWorld

SUBSCRIBE

FIPP newsletters allow you to keep up with industry trends, research, training and events across the world

FIND OUT MORE

SHARE YOUR NEWS

Get global coverage of your launches, company news and innovations

FIND OUT MORE

Upcoming @ FIPP

What’s happening now, what’s coming next

Go to Full Site