My media life: Robbie Kellman Baxter, author and consultant

My media life: Robbie Kellman Baxter, author and consultant

Robbie Kellman Baxter is the author of The Membership Economy and new book The Forever Transaction (subtitled How to Build a Subscription Model So Compelling, Your Customers Will Never Want to Leave). Here, the former strategy consultant at Booz Allen Hamilton discusses Netflix, her influences and the best business advice she’s ever received.

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