return Home

Stories stick and there is the science to prove it

It may be surprising to know that there is a powerful connection between the hormone oxytocin and the bread and butter work of the publishing industry – storytelling.

While oxytocin was discovered nearly 70 years ago, it has only recently been proven to produce reactions that tend to make us become more trusting, compassionate, even charitable and generous. It creates a signal in the brain which is referred to as “it’s safe to approach others,” and dubbed the moral molecule, cuddle hormone, the holiday hormone. Some have even called it the love hormone. As the research and the naming continues to evolve, one thing is undisputed, oxytocin makes us more sensitive to the social cues around us and facilitates narrative bonding with stories.

The reason this hormone is interesting to publishers is that it is what the brain generates when activated through engaging narratives, images, music and more.  The movie industry figured this out early on and leveraged this emotional response to sell films. Writers know the art and arch of a compelling narrative with or without action. This is one of the key physiological reasons that while watching a fight scene happening on the ledge of a building, one might get sweaty palms or experience an emotional tug watching while a scene with a soft piano music playing while a young child on crutches struggles to walk up a grassy field. Because narratives activate oxytocin, storytellers have the power to grab the audience, and keep them coming back for more, and more.  

The medium matters

The form in which a narrative is told absolutely matters. Marshall McLuhan a narrative theorist famously wrote back in the 1960s that “the medium is the message,” This has been found to be neurologically true. Whether the story is told in print, online, interactive, in videos, pictures, content marketing, editorials or shoppable content, they are all mediums that have the ability to generate oxytocin and elicit empathy, compassion and more.

Brain regions figure one ()
Brain regions figure two ()

Prior to these revelations, researchers have long known that two regions of the brain known as the Broca and Wernicke areas, light up when language is being shared. But recent research has demonstrated that when stories and analogies using colourful, narrative and sticky language are applied, many more cortexes in the brain light up. As an example, if a story teller describes a noisy and smelly kitchen, they would only activate one cortex in their audience’s brain. But when the author describes walking through a crowded kitchen, with its loud banging of the pots and pans and the aroma of nutmeg and cinnamon wafting through the air, the audience fires their cortexes that relate to smell, sounds and even movement. It has proven that stories activate 3 times more cortexes of the brain than facts and numbers alone as explained in The neuroscience behind storytelling.

Jennifer Aaker, General Atlantic Professor of Marketing at Stanford University’s Graduate School of Business found stories are remembered up to 22 times more than facts alone. What’s more, she found audiences reported more positive reactions to advertisements that were told as narratives verses those using only facts.  

Don’t tell them. Show them…

For marketing and messaging it is no longer enough to tell consumers what your product or opinions are. You need to show why it is important for them. It’s not new, but it should be adopted more broadly. According to Onespot, 92 percent of consumers want brands to make ads that feel like a story. They want content that is compelling, expressive and that they can relate to.  

One of the clear benefits of generating oxytocin in the audience’s brain is its ability to bond them with the story, its characters, heroes, antagonists and so on. The best characters are those that the audience can relate to and in turn bond with.

As we know, marketers have been moving toward character-driven stories to build “brand purpose” and to keep in step with emerging trends in advertising and campaigns.

According to Forbes, “Brand stories are not marketing materials. They are not ads, and they are not sales pitches. Brand stories should be told with the brand persona and the writer’s personality at center stage. Boring stories won’t attract and retain readers, but stories brimming with personality can.”

Toms enjoy the journey ()

Referralcandy.com outlines 24 examples of great brand storytelling ranging from WarbyParker, to Apple to TOMS. Each one of these has a core plot – whether it is about the underdog or an organisation facing a challenge – that inspires the audience to act.

Looking forward, it’s useful to look back. Human beings have always been social animals who love sharing stories. Since the initial cave drawings 27,000 years ago to today, mankind has always communicated through narrative and now narrators understand one more reason why everyone keeps listening.

More like this

How to apply best-of-breed storytelling principles in a digital world

Buzzfeed's Ben Kreimer on new tools for spatial storytelling

Is 'mobile first' limiting the potential of interactive storytelling?

  • How to innovate

    In the fast-changing publishing world, every business is looking to innovate. But getting it wrong can cost money and leave you trailing behind the competition. In advance of a major session on innovation at the forthcoming FIPP World Media Congress, a selection of experts, including speakers Martha Stone Williams and Robin Govik, offer tips for harnessing innovation in your business.

    16th Oct 2019 Features
  • 10 startups solving key issues for media companies and magazine publishers

    The last few years have witnessed a renaissance in media focused startups. Powered by initiatives like Artificial Intelligence and blockchain, the new breed of companies have sought to answer some of the key issues that have dogged media and publishing companies for the past decade. How can they scale the amount of content they produce? How can they increase the number of people paying for it? And how best to harness social media to target new consumers and turn them into regular followers - and maybe even paying customers? Here, then, are ten new-ish companies that have all made great strides in their attempt to simplify the world of media.

    14th Oct 2019 Features
  • Low-friction models gaining traction to supplement magazine subscription strategies

    While magazine media has shifted to focus on reader revenue streams over the last 18 months or so, the landscape is still fraught with questions and uncertainties. No surprise then that subscriptions have been top of mind for media this year; the subject has been discussed at INMA's Subscription Summit, and snapshotted by FIPP's Global Digital Subscription Snapshot. 

    14th Oct 2019 Features
  • Print ‘thriving in wider publishing ecosystem’, finds UPM white paper

    Print continues to play a pivotal role in multi-platform, multi-channel strategies for publishers. This was one of the key takeaways from a presentation at FIPP Insider in Paris based on a UPM white paper on the future of media. 

    10th Oct 2019 Features
  • Low-friction models gaining traction to supplement magazine subscription strategies

    While magazine media has shifted to focus on reader revenue streams over the last 18 months or so, the landscape is still fraught with questions and uncertainties. No surprise then that subscriptions have been top of mind for media this year; the subject has been discussed at INMA's Subscription Summit, and snapshotted by FIPP's Global Digital Subscription Snapshot. 

    14th Oct 2019 Features
  • 10 startups solving key issues for media companies and magazine publishers

    The last few years have witnessed a renaissance in media focused startups. Powered by initiatives like Artificial Intelligence and blockchain, the new breed of companies have sought to answer some of the key issues that have dogged media and publishing companies for the past decade. How can they scale the amount of content they produce? How can they increase the number of people paying for it? And how best to harness social media to target new consumers and turn them into regular followers - and maybe even paying customers? Here, then, are ten new-ish companies that have all made great strides in their attempt to simplify the world of media.

    14th Oct 2019 Features
  • FIPP Rising Star Thomas Deléchat: "The most interesting newsrooms are those that bring together people of all ages and social classes"

    Thomas Deléchat is Deputy Head of the Digital Factory of Ringier Axel Springer. Here we catch up with him a year after being awarded a Highly Commended FIPP Rising Star. Keep on reading to find out what he's been up to, his recently acquired skills and why he thinks that video and article views are an overrated term in the media industry.

    17th Oct 2019 Rising Stars
  • Chart of the week: Subscription is the main source of revenue for UK TV

    After surpassing advertising earnings nearly 15 years ago, subscriptions remain the top source of revenue for the television industry in the UK, according to Ofcom estimates. Growth in this arena remains strong and consistent, though online profit is accelerating at a breakneck pace.

    14th Oct 2019 Insight News
  • How to innovate

    In the fast-changing publishing world, every business is looking to innovate. But getting it wrong can cost money and leave you trailing behind the competition. In advance of a major session on innovation at the forthcoming FIPP World Media Congress, a selection of experts, including speakers Martha Stone Williams and Robin Govik, offer tips for harnessing innovation in your business.

    16th Oct 2019 Features
Go to Full Site