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31 August 2021 Strategies for boosting retention and fighting customer churn, with Piano’s Michael Silberman
24 August 2021 How some of the UK’s most successful newspapers use content to create value with customers
10 August 2021 Subscriptions and streaming: Zuora on preventing customer churn after the pandemic spike
Premium Content 29 June 2021 D2C Summit: David Cobban on creating a footwear subscription service at Nike
29 June 2021 D2C Summit: The Membership Puzzle Project on reinventing your organisation as a member-driven movement
Premium Content 24 June 2021 The rise of usership: A conversation with the CEO and Co-founder of Zuora
Premium Content 24 June 2021 D2C Summit: How Vogue is developing memberships to serve business and consumer audiences
Premium Content 23 June 2021 D2C Summit: How Insider puts editorial at the heart of subscription growth business
Premium Content 17 June 2021 Ira Ehrenpreis on what the media industry can learn from iconic D2C companies like Tesla and SpaceX
Premium Content 15 June 2021 Diversification is the word: Meredith’s Catherine Levene on developing D2C through consumer products, brand extensions and more
